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Join the team at Spokane County Library District and experience working for one of the most progressive library systems in Eastern Washington. Our dynamic staff prides itself in bringing together a community to learn, work, create, and thrive together.

Learn about our current openings, the recruiting process, and how to apply. Explore a career that connects people with the opportunities that make a true difference in their lives and the community where you live.

Spokane County Library District endeavors to provide a stimulating and supportive work environment where employees are successful, feel supported and are recognized for their efforts. Consequently, the District encourages:

Participation in professional associations

The District supports employee participation in professional, job-related organizations that enhance knowledge and contribute to furthering the goals of the District. Use of work time may be allowed and travel expenses may be paid for participation as a member, officer, and/or board or committee member.

Professional development and training

The District recognizes that a well-trained workforce is more engaged and better prepared to provide quality service to our customers, communities and other employees. District employees are encouraged to further their personal and professional education in order to enhance their job performance as well as increase their potential for upward mobility.

Employee recognition

The District takes pride in its employees and feels it is imperative to recognize their hard work, professionalism and dedication to providing quality services and programs. Supervisors and peers are encouraged to recognize employees for the everyday work behaviors that contribute to the District’s success in the communities we serve.

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Systems Administrator (Open Positions: 1)


Accepting applications until September 13, 2019 at 12:00 PM PST

Location: Spokane Valley, Spokane Valley, WA 99206
Department: IT
Job Status: Full-Time
Shift: 8:00 AM - 5:00 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Hour Per Week: 40
Rate of Pay: $54,704 - $71,968
Status: Accepting Applications
Details: The typical schedule for this position is Monday - Friday, 8am-5pm. Occasional weekend and early morning/late evening work may be required, based on District needs. Please see Application Special Instructions for any additional application requirements.
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General Purpose

Working independently with minimal guidance, this position is responsible for the design, analysis, development, implementation, modification, capacity planning, performance, and ongoing support of District-wide hardware, software, and network systems; such as, network servers, routers, and switches. Responsible for operation of the District’s web-based applications.

Illustrative Examples of Duties and Responsibilities

Provides technical support in conjunction with District computer systems, networks, and related hardware and software. Provides database and related software application service and support.
Works closely with District personnel at all levels of experience and with vendors, consultants, and users outside of the District.
Identifies and implements software and hardware security measures as well as identifies, analyzes, and directs the purchase of new and replacement electronic equipment and software.
Researches, tests, evaluates, recommends for purchase and installs new or upgraded server-related software, network equipment, server, and storage hardware to meet District requirements. Assures compatibility with existing hardware and software capabilities and protocols. Coordinates with vendors and IT consultants to resolve or debug problems; searches vendor and Internet databases to find usable solutions.
Administers and maintains the application software for the e-mail, web filter, backup system and telephone system servers. Evaluates, recommends, and installs new or upgraded server-based application software for these servers and appliances.
Administers public website content in collaboration with the Web Services Team. Contributes to planning discussions and provides technical advice, analytics and support; develops software criteria to improve web services; reviews and evaluates software products; and may configure software to meet the functional needs of the website. Administers website backend database.
Develops and implements new methods for providing access to the web-based catalog, Integrated Library System (ILS), electronic resources and proprietary databases; evaluates and recommends new technologies and provides technical support for new technology initiatives; works with vendors to identify and resolve authentication problems with electronic databases.
Designs and maintains security plans and group policies for all servers, including maintaining District password policies, anti-virus software and other security-related software systems. Collaborates with the Endpoint Administrator for desktop group policy settings.
Coordinates with the Finance Director and the Human Resources Director to assure proper function of Business Office and HR software. Coordinates with other District departments to assure required access to Terminal Servers for products such as Schedule 3W and remote access to Symphony.
Creates procedures for configuring, installing, and maintaining server based application and security software.
Responds to Helpdesk requests by providing advanced hardware and software support or referring to appropriate IT staff. Provides technical support to end-users.
Collaborates and coordinates with staff in testing and evaluating emerging computer technologies and applications
Performs other related tasks as necessary.

Minimum Qualifications

Required
Bachelor’s degree in an information technology-related field and three years current progressively responsible full-time work experience with advanced technical support or related IT field

Five years current, progressively responsible full-time work experience with IT support, including installation, repair and maintenance of Windows desktop computers or servers, or related IT field may substitute for the bachelor's degree.

Preferred
Experience working in a Windows Network environment preferred.
MCSE or Cisco certification preferred.

Knowledge, Skills and Abilities

Knowledge of: - • Computer operations and best practices in a networked environment and current versions of Windows Server Software.
• Server management in a VMWare environment.
• Operating systems and applications, including disk imaging, telephone system and back-up software in a Windows Network environment.
• Active Directory, Group Policy, and other management tools to manage users, groups, applications, and security in a Windows Domain Environment.
• Network equipment, including routers, switches, and security appliances
• Scripting languages appropriate for automating reoccurring tasks.
• Microsoft SQL Server and/or MySQL database installation and operation.
Skill in the application and use of: - • Desktop and server security including enterprise anti-virus software and Windows Software Update Service.
• Troubleshooting methods to solve network as well as computer hardware and software problems.
Ability to: - • Organize and manage complex projects.
• Document network and server operational procedures.
• Provide technical assistance to customers having varying levels of technical expertise and aptitude.
• Organize and maintain records and files.
• Communicate effectively with staff and others, both orally and in writing
• Consistently demonstrate effective customer service behavior(s);
• Interact in a professional and respectful manner with District staff and the public;
• Maintain confidentiality of customer information;
• Establish and maintain effective working relationships in a team environment;
• Use initiative, problem-solving skills, and sound judgment;
• Work quickly and accurately; follow directions; meet deadlines.

Work Environment/Physical Demands

An individual performing the duties in this position may be required to sit or stand for long periods of time, climb (typically using a ladder or stool), lift or move up to 40 pounds and/or push and/or pull objects weighing 50-100 pounds on a wheeled cart or book truck.
Work is performed primarily in an office environment while sitting at a desk using a computer or while standing at a counter for extended periods of time. The noise level is usually moderate. Occasional travel to a variety of locations to perform work. Multiple interruptions, troubleshooting, and solving problems requiring research and interpretation are illustrative of the physical environmental requirements of the position.

Special Requirements

• Criminal background check required.
• Must have valid driver’s license and required mandatory insurance when operating a privately owned vehicle for business purposes.
• Must be able to travel to other locations to perform work, and/or attend work-related meetings, workshops or conferences.

Disclaimer

The duties listed above are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Application Special Instructions

Please include a cover letter with your application materials.